Tech Support - Is your first line of tech support provided by an employee, friend or relative who "knows something about computers"?

Something Feels Wrong  - Do your computer systems work the way you want them to, they way you expected they would?

Overspending - Are you spending more than you need to on technology?  Are you buying just what you need?

Backups - Have you or someone in your office lost critical documents or years of contact information?  Are your files backed up often enough to protect you in the event of a computer crash or theft?  When was the last time you checked your backups?

Downtime - Is down time hurting your company's productivity? Do employees spend a part of their day trying to get their systems to work?